Contact information

Legal Notice

Official corporate and regulatory information for Vero Light.

This website is operated by Vero Light. Our platform is dedicated to serving customers in Canada. All orders placed on this website are processed and shipped with the goal of providing a smooth, reliable, and customer-focused online shopping experience tailored to the Canadian market.

1. Business Identification

Company Name: Vero Light
Official Website: www.light-vero.com
Email: info@light-vero.com
Administrative Headquarters: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

2. Customs & Tax Transparency (DDP Guarantee)

To ensure a seamless shopping experience for our Canadian customers, Vero Light operates on a Delivered Duty Paid (DDP) basis. This means the price paid at checkout is the final price. All applicable taxes, import duties, and customs fees are included in your purchase; you will not be responsible for any additional charges upon delivery.

⚠️ CRITICAL NOTICE REGARDING RETURNS: The registered address in Ottawa listed above is a purely administrative office and is NOT a return address. Returns sent to this address without prior authorization will be refused. To initiate a return, you must contact us at info@light-vero.com to receive a Return Authorization and the address of our logistics facility.

3. Governing Law

All services, policies, and transactions are governed by and interpreted in accordance with the laws applicable in Canada, ensuring full compliance with Canadian consumer protection standards.

4. Related Documentation

For further information on our operations and your rights as a consumer, please review our other policies:

Last Updated: April 26, 2026
© 2026 Vero Light. All rights reserved.